Refund Policy
Effective July 30, 2026. Review this policy before sending payment.
Before activation
Where payment has been received but no licence, download or activation has been issued, contact support immediately. Eligibility for cancellation depends on the payment status, transaction reversibility and applicable law.
After digital delivery or activation
Because the product is digital and account-bound, sales are generally final after the licence or download has been issued, except where applicable law requires a refund or the seller confirms a qualifying technical failure that cannot be resolved.
Not grounds for refund
Trading losses, market conditions, broker restrictions, spread/slippage differences, unsupported configurations, failure to follow setup instructions, or results that differ from historical statements are not grounds for a refund.
How to request review
Email support@fallingbucks.com with the purchase email, transaction reference, licence account ID and a clear description of the issue. Do not send passwords or private wallet keys.